Dear Guests,
Welcome to Casale Novilara, our farmhouse surrounded by the gentle hills of the Marche region, where nature, relaxation, and tradition meet.
This Service Charter is designed to help you get familiar with the house rules, stay conditions, and all useful information to enjoy your time with us to the fullest.
General Terms of Stay
Reservations and Payments
- Your booking is confirmed upon receipt of a deposit equal to 20% of the total cost of your stay;
- The balance can be settled at check-in or according to the agreed payment method;
We accept cash, debit and credit cards, and bank transfers;
- In case of cancellation the day before or on the day of arrival, the deposit is non-refundable.
In some cases, it may be reused for a future stay, subject to availability.
Check-in and Check-out
- Check-in: from 3:00 PM to 7:00 PM
- Check-out: by 11:00 AM
For arrivals or departures outside these hours, please contact us in advance.
Tourist Tax
The local city tax is not included in the room rate and must be paid in cash at the time of check-in.
During Your Stay
At Check-in
Upon arrival, you’ll receive:
- The keys to your room and to the main entrance;
- An information sheet with services and useful contacts;
- Any breakfast or meal vouchers, if included in your package.
House Rules
- Pets are welcome only upon prior approval;
- Access is not allowed to people who are not registered guests;
- Please keep rooms tidy; any damage will be charged;
- Linen (bed and bath) is changed every 4 nights unless otherwise requested (extra service);
- Final cleaning is included, except in cases of neglect or visible damage;
- Smoking is not allowed inside the building.
Respect and Conduct
To ensure everyone’s comfort, please:
- Respect the peace and privacy of other guests.
- Avoid noise during quiet hours:
- 1:30 PM – 3:30 PM
- 11:00 PM – 8:00 AM
- Use water and electricity responsibly.
- Dispose of waste using the recycling bins provided.
- Do not light fires or barbecues outside designated areas.
- Notify us immediately in case of malfunctions or issues.
Services at Casale Novilara
Included Services
- Free Wi-Fi throughout the property
(Network: Casale_Novilara_guest – Password: SieteBenvenutialCasale25!)
- Private parking within the premises;
- Garden and relaxation area;
- Breakfast with local products (if included in your stay);
- Wine and product tastings upon request.
Additional Services (on request)
- Lunch or dinner at the farmhouse;
- Guided tastings of local wines and specialties;
- Transfer to/from train station or airport;
- Direct purchase of our farm’s products.
Nearby Facilities and Points of Interest
- Pharmacy: 4.5 km – Fenile (Fano) / 4.8 km – Candelara;
- Supermarket & Bank: 6 km – Pesaro;
- Hospital: San Salvatore Hospital, Muraglia district (6 km, Via C. Lombroso 1);
- Train Station: Pesaro, 7 km;
- Beach: Baia Flaminia, 8 km;
- City Center: Pesaro, 8 km;
- Urbino: 30 km;
- Monte San Bartolo Natural Park: 5 km.
Emergencies
- European Emergency Number: 112
- Medical Service:
- Tel: +39 0721 22405
- Mobile: +39 347 1679626
- Viale della Vittoria, 189 – 61121 Pesaro
- Farmhouse Contacts (available 24/7):
- Luca: +39 339 7167998
- Manu: +39 335 6016563
Privacy
Guest data are processed in accordance with EU Regulation 2016/679 (GDPR) solely for purposes related to stay management, tax obligations, and public safety requirements.
Contacts
Agriturismo Casale Novilara Srl
Strada di Casale 6 – 61122 Pesaro (PU), Italy
Tel: +39 339 7167998
Email: casalenovilara@gmail.com
Website: casalenovilara.it
VAT No.: 02834190411